Who Are Mandated Reporters?
Who Are Mandated Reporters? Massachusetts law defines a number of professionals as mandated reporters (for the full list, see MGL Chapter 119,…
Home / Reporting / How to Report Child Sexual Abuse
When a member of your staff suspects that a child is being abused and/or neglected, they are required to immediately call your local Department of Children and Families (DCF) Area Office and ask for the Screening Unit. You can find a directory of the DCF Area Offices and a copy of the 51A report form on the Department of Children and Families (DCF) website. These offices are staffed between 9 a.m. and 5 p.m. on weekdays. To make a report at any other time, including after 5 p.m. and on weekends and holidays, call the Child-At-Risk Hotline at 800-792-5200. Reporters are also required by law to mail or fax a written report to DCF (51A report form) within 48 hours after making the verbal report.
The DCF Protective Intake Policy is divided into two phases: (1) the screening of all reports; and (2) a response to any report that is screened in. All screened-in reports are now investigated. In our chart, What Happens When DCF Receives a 51A Report?, you’ll find a detailed description of what happens when a report is made to DCF, and a description of the investigative process, and its timelines and steps.
When the call is made, and the 51A form is filled out, the reporter should be prepared to provide the following information, if known:
If you do not have all this information, do not let this keep you from filing. File with what information you do have and let the professionals make their determinations.
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