Basic Requirements of Screening and Hiring
Your Youth-Serving Organization (YSO) should create protocols for the application, interviewing, and screening process. Each step of the process…
Home / Reporting / When to Report Abuse and Neglect
With some exceptions, a single incident or observation of suspected abuse or neglect may not necessarily trigger the need for a call to the Department of Children and Families (DCF). But even if a decision is made not to contact DCF, when an indicator is observed it should be a red flag to keep a watchful eye on the child/youth, ask fellow staff or supervisors whether they’ve noticed similar physical and/or behavioral symptoms, and keep notes about the behaviors that are causing concern. Certainly, if a pattern emerges, or the symptom becomes more pronounced or severe, a call to DCF must be made.
Most people have never filed a report with DCF, and many—especially non-professionals— who work or volunteer with children/youth may feel reluctant to do so. People may “second-guess” the situation or their own observations and remain silent because of questions about their personal liability or being sued; worry about being wrong or causing trouble to another family or to their employer; mistrust of the authorities like DCF; and uncertainty about what will happen after a report is made. That’s why it’s important that your leaders take steps to address this reluctance by “demystifying” the reporting process, by showing staff and volunteers that they will be supported in their efforts to keep children/youth safe, and by making it clear that there will be no negative consequences or repercussions for reporting—even if the report turns out to be wrong.
To increase awareness among staff and volunteers, you can keep instructional materials about child abuse, such as our chart on physical and behavioral indicators, and a one-page flow chart describing reporting, as an appendix to your Policies and Procedures, or as an attachment to your Code of Conduct. Your flow chart should include the reporting sequence to follow, the people to contact, and the numbers to call if abuse is suspected, observed, or disclosed, like in these sample charts (See Reporting Child Abuse and Neglect Sample 1 and 2 charts). Your leaders can use these materials as part of your orientation process for new hires or volunteers, and include them in annual training or professional development efforts.
Since the vast majority of abuse cases—including incidents of sexual abuse—take place at the hands of someone a child/youth knows and trusts, most of the situations that could come to the attention of your personnel would likely occur outside of your organization—in the child’s home, within their extended family, or through the family’s social network. In other cases, however, the allegation may concern a current or past employee or volunteer of your organization, or even another child or youth attending your program.
You’ll need to provide additional guidance for any allegations concerning suspected abuse occurring within your organization. Your guidance should include the process of an internal investigation, notification to parents, and a plan for public communication and response.
Screening & Hiring
Your Youth-Serving Organization (YSO) should create protocols for the application, interviewing, and screening process. Each step of the process…
Policies & Procedures
Your Policies and Procedures must be continuously referred to throughout the year. At a minimum, an annual review of all policies and procedures…
Screening & Hiring
Start with Basic Screening It is very important that all applicants who provide direct services and who are seeking positions of trust—either…
Screening & Hiring
When possible, it can be informative to observe an applicant in your environment with the child(ren) and youth you serve, to look for potential red…
Code of Conduct
For your Youth-Serving Organization (YSO) to ensure the safety of the children it serves, there must be a set of principles to guide the environment…
Screening & Hiring
To strengthen your screening and hiring process, you can use the questions in Thinking About Risk to make decisions about what additional background…
Screening & Hiring
Criminal background checks are an important tool in your screening and selection process—and you should ensure that you’re aware of any federal,…
Reporting
Staff and volunteers at the YSO (Youth-Serving Organization) should be proficient in discussing abuse and responding to disclosures of abuse. YSO…
Training
Training Program Design Checklist Each youth-serving organization is unique, and each community has its own set of values, strengths, and…
Policies & Procedures
Sample Policies & Procedures You can find examples of policies and procedures from organizations whose mission is to serve and protect…
Customized child sexual abuse prevention guidelines to meet the unique needs of any organization that serves children.
Safe Kids Thrive is managed by the Children's Trust of Massachusetts
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